Ticket Charge Reviews

I found the ticketing system ridiculously inflexible. Tried buying tickets to the sound o[f music online and the seats were automatically allocated which I found to be too near the stage. Therefore I called the customer service & was told to do it online. She also informed (very coldly) that buying through them is the same. When I queried if there any other seats away from from the stage and her reply was, they were unable to check. When I queried if walking into Istana Budaya to buy would make any difference. Her answer was NO.
What kind of halfwit system is this?? I cannot believe that their ticketing system is 100% automated & so inflexible that we can't even check if seats were available? Well either the system is really at fault or customer service stinks.

Trying very hard to purchase concert ticket for Jay Chou on 1/6 and 3/6 but the website just kept corrupted again and again when finally is our turn to select tickets...Showing insufficient tickets even select only 1 ticket... Why? In that case the website should closed for selling right?
Let's have a efficient way to sell tickets next time... I rather prefer the old school way of get physically queueing than this nonsense, spending hours to see your website loading and loading for nothing...

i was disappointed to find out that the tickets you are selling are not in your possession which means you do not instantly get your tickets after paying. guarantee tickets in time for event sounds good-bot other plans may revolve around the ticket-driving to the venue, dinner before the event etc. Waiting of the ticket release is super inconvenient. I don't get emails on my phone as the small print on my phone triggers migraines

So far it has been very efficient although the add on fee was very high compared to the many other big time concerts I have attended. it will be worth it if the experience measures up to my expectations.

I appreciate that I was able to hold on to the ticket during my second attempt, but my first attempt wouldn’t let me purchase the ticket that I was trying to get. I would prefer that the ticket is secured for a set time before deciding to sell it off for another person.

Purchased tickets to Kinky Boots for my Granddaughters' Christmas present. We live in Northern Wyoming the show is in Denver. Planning on spending a few days in Denver and seeing the show together. Found ordering online, while on the phone with an agent a little confusing ! I was concerned with double billing ! I thought the service fees high and wondered if it included the insurance protection . It doesn't and I wasn't allowed to add the insurance protection fee after the transaction was completed. Realizing we would be traveling from Wyoming to Denver during March when the possibility of snow storms are strong, it would have given me piece of mind knowing we could rebook the show and not miss out completely !

Everything was fine, pretty easy navigation and user friendly interface, easy to search and find what you need. Actually I'm happy with service
But, very high service fee and I had to print tickets... it's already 21 century but I still have to print ticket!
Why not to create app to download tickets and use barcode to enter?!

Only complaint I had is I bought tickets and they called me an told me they weren't actually available. They accommodated me... but still not what I wanted. They kept me informed etc. but almost felt like a bait and switch tactic. Just saying.

I ordered tickets on line- did not complete the order the first time as I had to confirm with others so the company sent me an email reminding to finish my order and I did. Right after I finished and looked at the confirmation I saw the time had changed from 1:00 to 6:30 and since it is a Sunday and I am taking children it doesn't work well. Several emails and phone calls to them but they "can't do anything about it". Will never order from them again!

Haven't been to concert yet, a little nervous about buying the tickets online don't seem real. A little hesitant!!! Bought as a gift, won't be going to concert wife is. Hope it turns out good.

Trible pricing.......you guys charge me 188 $ for 45$. Pink Martini concert.... That is real rip off...
2 ticket total I paid 378 $
Instead off 90$
Never ever from you guys again...

Hello I tried to purchase tickets on line .. Website jammed up had to call was not confidant of the order but in the long run I have my tickets .. Guess they could make the site a little more user friendly..

I had no issues buying my tickets from here but a service fee of 10.50$ per ticket is crazy when it is just an emailed ticket. If it was mailed I understand but not for email. Also ticket prices were 10$ per ticket higher than ticket master. Only reason I didn't buy there is the site was under maintenance.

They were not honest with the price of the ticket up front. They deceived me to the point of the final purchase to tell me the actual full price in order to get the sale.

Looking at the map when I was buying my tickets it was supposed to be mezz center. My tickets are mezz house right. I'm not happy. And my tickets were almost $200 a piece.